Brains

A brain is a knowledge base that's smart because it's connected. Every organization starts with one Company Brain — and can create more, each scoped to a team or purpose.

The Company Brain

Your workspace's default, org-wide brain. It's the one Slack talks to, and the natural home for knowledge everyone needs. Start here.

Why create more brains

Different teams care about different sources. Separate brains keep answers focused and access clean:

• Support — connected to your help desk and policy docs.
• Engineering — connected to your code, issues, and runbooks.
• Sales — connected to your CRM and playbooks.

Each brain has its own connected tools, its own chat history, and its own SamePage.

Brain icons

Managers and admins can give each brain its own icon: click the icon to the left of the brain name in the sidebar picker to open the icon chooser, then pick any Bootstrap icon and save. The icon appears in the picker and in Settings → Brains. Duplicating a brain carries its icon over to the copy.

Access control

When you create a brain, choose who can use it:

• Whole organization — everyone in the workspace.
• Specific people — only the members you add (and anyone you invite to it).

Duplicating a brain

Managers and admins can duplicate any non-company brain from Settings → Brains or the brain's widget settings. Duplicating creates a new brain with:

• The same access mode (org-wide or restricted).
• The same members copied over.
• The same context sources (URLs and SamePage links) copied and re-crawled.
• A new chat history and SamePage — the original conversation history is not copied.

The new brain gets a new public ID and slug. The company brain (the workspace's default) cannot be duplicated.